Lost property

It is an unfortunate truth that all kinds of things get left behind on our buses, ranging from the mundane, such as numerous bus passes and umbrellas, to the more exotic. Many get reunited with their owners, but please remember that leaving something on the bus is like leaving it on the street - our buses are effectively public places, and it is also an unfortunate truth that not everything gets handed in. The best advice is, before you get off the bus, check that you have all your belongings with you.

During the working day, drivers will check buses and secure any lost property they find, or that is handed to them. They will pass it to the depot when they complete their day's work. At the same time, each bus will be checked and cleaned, and any residual property also collected up. If you have lost something, it is most likely we will only know if it has been found the following working day.

What to do if you lost something

You should report it to us as soon as you realise you have left it on the bus. Please e-mail info@dgbus.co.uk or call us on 01782 332337 (Stoke-on-Trent and Staffordshire) or 01270 252970 (Cheshire and Greater Manchester). Try to give us as much information about your lost property so we can make sure we reunite you with the correct items.